Black car service
GroundLink is a US-based business offering transfers around the globe meeting all your needs. Their wide range of car classes work for every occasion: from Economy cars to Stretch limos or Minibus. For 3, 6, or 20 passengers and the same amount of suitcases.
Waiting time and cancellation policies
GroundLink charges for waiting (10 minutes for free, more for airport pick-ups), congestion and additional stop time as for the driver's GPS data. Cancellation is free up to 30 minutes prior to the scheduled pick-up time, but it varies depending on the city.
GroundLink does not have any Loyalty program at the moment.
Their prices differs by city and car class, but you can easily check the estimate prices on this page. As an example, a transfer in New York starts at $44, $78 in Sydney or $97 in Paris. Differently to some other limo operators, wait time, tolls, stops, safety assurance fees, inside pick-ups and car seats are not included in the base fare.
GroundLink was founded in 2003 in New York, its main market, to offer reliable superior transfers to both leisure and business travelers. Since then, GroundLink has expanded to over 100 cities and airports. When booking, you will be asked to provide your flight number so they can track when is your flight departing/landing, and your chauffeur will use the information to arrive on time to pick you up. Their customer support is great and it's available 24/7 on a hotline.